Virtual Primary Care
The delivery of ongoing primary care services, including routine visits, chronic disease management, and prescriptions, through telehealth platforms rather than in-person visits. It expands access and convenience while maintaining a continuous patient-provider relationship.
What is virtual primary care?
Virtual primary care is the delivery of ongoing primary care through telehealth rather than in-person visits. It covers routine check-ins, chronic disease management, prescription refills, and triage, all conducted over video, phone, or secure messaging.
Unlike one-off telehealth visits with whoever is available, virtual primary care emphasizes a continuous relationship between a patient and a consistent provider or care team over time.
Why does virtual primary care matter as a care setting?
Virtual primary care expands access and convenience, allowing patients to maintain regular care without travel or time away from work, which is especially valuable for those in remote areas or with mobility constraints. It can improve continuity for chronic conditions that benefit from frequent, low-friction contact.
As a care setting, it shifts some primary care demand out of physical offices while preserving the patient-provider relationship. This reshapes how routine care is accessed and how patients are referred onward when in-person services are needed.
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