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Quality & Patient Safety

Patient Safety Organization (PSO)

Patient Safety Organization, a federally listed entity that collects and analyzes confidential reports of medical errors and adverse events to identify patterns and recommend improvements. Under U.S. law, information shared with a PSO receives legal protections, encouraging providers to report candidly without liability fear.

What is a Patient Safety Organization (PSO)?

A Patient Safety Organization (PSO) is a federally listed entity that gathers and analyzes confidential reports about medical errors and adverse events. By pooling information across many providers, a PSO can identify patterns that no single organization would see on its own and recommend systemic improvements.

Under United States law, the information that providers share with a PSO carries specific legal protections, generally shielding it from use in litigation. This protection is the central design feature, intended to encourage candid reporting.

Why does a Patient Safety Organization (PSO) matter?

Fear of liability has long discouraged clinicians from openly discussing errors, which limits the ability to learn from them. By offering a legally protected, confidential space, a PSO makes it safer to report honestly, so that the underlying causes of harm can be studied and addressed.

For surgical facilities, including ambulatory surgery centers, participation provides access to aggregated learning about complications and process failures while reducing the legal exposure that candid internal review might otherwise create. That combination supports stronger, more open safety improvement.

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